giving information


Your local travel agent recommended a place to visit and you are now having a good time there. Write a letter to your travel agent and tell them the following:
–        what you have been doing
–        what you hope to do before the end of your holiday
–        say why you like this place


Model Answer:

Dear Mr. Hansen,

I am writing to you as promised in order to share my holiday experience, so far.

Starting with the things I have been involved in, such as last week I went to Aqua World and saw the dolphin show. Additionally, I’ve been swimming every day and I am starting to get a great tan. Yesterday, I met some other hotel guests from my country, and we had lunch together.

Prior to my vacation finishing, I have made plans to go out on a trek this Saturday. I’m really looking forward to it very much. After that, I hope to take a river cruise which also includes a five-course dinner. Time permitting, I will finish with a coffee in that famous store you recommended that is in Rundle Mall.

As to why I am so enthralled, it is an excellent spot for a vacation, combining my interest in water sports with the chance to experience culinary delights. Also, there has never been a dull moment as there is so much to do and experience.

Once again thank you so much for your excellent recommendation.

Yours sincerely,
Sam Smith

[190 words]

Task Analysis:

Who will receive the letter: travel agent

Relationship: customer and travel agent

Formality level: formal is the safest approach as it is a business relationship.






– I am writing in reply to your letter asking for information about…

– I am writing to inform you about…

– In response to your query regarding…



– I found out that…

– With regard to the information you wanted about…

– You wanted me to tell you a few things about…





– I hope that I have been of some assistance to you.

– Please inform me if I can be of any further assistance.

– I hope I have answered some of your questions.

– Please do not hesitate to contact me if you require any further information.



– I hope this will help you.

– Let me know if you need any more help.



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6 Responses

  1. Henry

    Thanks for the model answer. I have a question regarding the formality and tone. You used ‘best regards’ at the end which I though was appropriate for writing to your friends(informal). I thought this was a formal letter, so used ‘yours faithfully.’ Is my phrase incorrect?

    1. MikeAdmin

      Either way of closing is fine…it’s really not that big a deal.It’s quite reasonable that the traveller is on friendly
      terms with the travel agent.

      1. Henry

        Dear Mike,
        Does this task 1 essay look like 6.5 or 7.0?

        Question: You missed your friend’s birthday party. Include why you missed it, why you forgot to tell in advance, and what you will to instead to show that your are sorry.

        [Dear Karen,

        I’m so sorry that I missed your birthday party last week. I heard that it was absolutely stunning.

        I know that you are upset because of me, but let me just explain why I couldn’t be there for you. I really had no choice because my son Paul had become very ill two days before your party. I took him to ER and have stayed there for the entire week. He’s still recovering though.

        I was supposed to tell you that I can’t make it, but I completely forgot about it. I’m so very sorry. You know how parents can be when their child is sick. I had been worried to death last week.

        But now that Paul is getting better, I want to make up for the celebration I missed. I will drop by your home sometime next week. By then, Paul should be fully recovered. Why don’t I take you to that posh restaurant in the corner of your house?

        Hope you aren’t mad at me anymore.

        Write back,


        Thanks. Have a nice day!

        1. MikeAdmin

          yes it looks good enough for seven.

          a couple of weird things:
          1. no one has a restaurant in their house! “posh restaurant in the corner of your house”

          2. It’s strange to write something after your name… Unless you include a PS… Just don’t do it; just don’t write anything after your name


          Thanks. Have a nice day!

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