Model answers for Cambridge IELTS Book 13 Task 1 General Letters Written by Mike Wattie, IELTS examiner and author.

You work for an international company and would like to spend six months working on its head office in another country.
Write a letter to your manager. In your letter
• explain why you want to work in the company’s head office for six months
• say how your work could be done while you are away
• asked by his/her help in arranging it

Dear Mr. Adams,

I am writing to express my interest in the opportunity to spend six months working in our head office in Germany.

Working at the head office would provide me with a deeper understanding of the company’s overall strategy, and would allow me to work more closely with senior leaders and other key stakeholders. Additionally, I believe that the experience would be beneficial for building a global network of professional contacts.

I understand that my absence may cause some inconvenience for my team, but I am committed to ensuring a smooth transition and the continuation of my work. I could work with my colleagues to identify the most critical tasks and projects that need to be completed during my absence, and to set up clear communication channels to stay informed and provide guidance as needed.

I would be grateful for your help in arranging this opportunity and for your consideration of my request. Please let me know if you need any additional information or if there is anything else I can do to facilitate the process.

Thank you for your time and consideration.

Yours sincerely,
Mark Webster
[189 words]

You recently organised and all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they like the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter
• say what the participants liked about the hotel
• explain why they were unhappy about the food
• suggest what the managers should do to improve the food in the future

Dear Sir or Madam,

I am writing to express some constructive criticism on the all-day meeting that I organized for my company, which was held at your hotel last week.

The attendees particularly appreciated the hotel’s location, convenient parking, and comfortable meeting rooms. They also praised the staff for their warm welcome and helpfulness.

However, they were unhappy with the quality and taste of the food that was served for lunch. They found the food to be cold and lacked variety for those with special dietary requirements.

I understand that providing good quality food is important for any hotel, so I would like to suggest that you should consider some steps to improve the food quality in the future. These could include providing more options for lunch, especially for vegetarian and vegan guests, alongside checking the temperature of the food before serving it.

I hope that my feedback will be helpful to the hotel management in making the necessary improvements.

Yours faithfully,
Ross Karl
[164 words]

The system used for rubbish/garbage collection in your local area is not working properly. This is causing problems for you and your neighbours.
Write a letter to the local council. In your letter
• describe how the rubbish collection system is not working properly
• explain how this is affecting you and your neighbours
• suggest what should be done about the problem

Dear Sir or Madam,

I am writing to express my concern regarding the current garbage collection system in my local area.

The system is not functioning correctly, specifically, garbage is not being collected on the scheduled day resulting in overflowing garbage bins. Although Monday is the official collection day, it is more often Thursday when the bins are emptied.

The unsanitary conditions created by overflowing refuse bins are not only affecting the appearance of the area but also the health and well-being of the residents. Rats and cockroaches are becoming prevalent, invading nearby homes.

I would like to suggest that the local council increases the frequency of garbage collection and hire more staff to ensure that the garbage is collected on time. Furthermore, it would be helpful if the council reviewed the current garbage collection schedule and made necessary adjustments.
I hope that my feedback will be taken into consideration and that the necessary steps will be taken to address this problem.

Yours faithfully,
Kurt Finch
[166 words]

A friend you made while you are studying abroad has written to ask you for help in finding a job in your country. You have heard about a job in a local company that might be suitable for him/her.
Write a letter to your friend. In your letter
• tell your friend about the job and what sort of work it involves
• say why you think the job would be suitable for him/her
• explain how to apply for the job

Hi Michael,

I hope you’re doing well! I received your letter and I’m glad to hear you’re thinking about moving to Australia. I have come across a job in a local company that might interest you.

The job is at Number One Accountants, it’s an auditor position. The company is looking for someone with experience in forensic auditing, and I think your skills and qualifications would be a great fit. The role entails collecting and analyzing financial evidence as well as identifying and interviewing suspects and witnesses.

I think you would be perfect for this job, it’s a great opportunity to use your talents and experience in a new environment. And since you’re familiar with our language, it would be an easy transition for you.

To apply for the job, you can visit the company’s website and look for the career section. You can submit your resume and cover letter there. If you need any help with your application, let me know and I’ll be happy to help.

Keep me updated on your progress and let me know if you need any other help. Good luck!

Best regards,
Abbey
[188 words]

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